Returns & Exchanges
We want you to love your indoor garden, which is why we offer a 30-day return policy for all Click & Grow products in their original condition. If your smart garden or plant pods don't meet your expectations, we are here to help you find a green solution.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that smart gardens are clean and all components are included to avoid restocking fees.
- 3.Ship It Back
Attach the provided shipping label to your parcel and drop it off at the designated carrier location; please keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.